Monday, November 12 2018
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Where the heck is the download to update and why does it keep saying my sub is expired when i bought a year's sub here? There's no download for updates. I keep getting this msg:

Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

And where do people ask NON PRE-SALE QUESTIONS?

what's UP?
A
2 years ago
Hi,

Thanks for contacting us here about this extension.
Where the heck is the download to update and why does it keep saying my sub is expired when i bought a year's sub here? There's no download for updates. I keep getting this msg:

In order to update the plugin, please take a look at our documentation:
https://www.joomunited.com/documentation/wp-meta-seo-documentation#toc-1-2-update-the-plugin-2
And where do people ask NON PRE-SALE QUESTIONS?

For technical issues, please drop us a ticket (menu Support > Ticket support). Our developer in charge will take a look at that.

Hope it helps!
Cheers,
D
Hello,

I have checked your account and tickets and I have seen that you have asked for a full refund of your order, what we did.
You then currently don't have any active subscription.

Plugins updates and support are available for paid customers.

Best regards,
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