Refund policy

At JoomUnited, we want to ensure you are 100% happy with your product. If you have any technical or sales queries please do not hesitate to contact us through the pre-sale forum or a private billing ticket.

However, if you feel the product you purchased is not the best fit for your requirements and you’ve attempted to resolve any implementation issues with our support staff, we want to make things right. Then you can ask for a refund during 30 days after the purchase. We’d love to know where things went wrong, or how we can improve our offering.

In the event of a mistake purchase, please report this to our billing department using our support system. We can either refund you or switch to another extension membership.