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  1. Vitalie
  2. Pres-sale questions about WP Media Folder
  3. Friday, October 09 2020
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Hello. why new version (5.3.1) is automatically creating/generating new folders???
Check image ScreenShot
Thanks!

https://postimg.cc/QKmxNGWT
https://postimg.cc/QKmxNGWT
References
  1. https://postimg.cc/QKmxNGWT
Responses (3)
Accepted AnswerPending Moderation
Hi,

Thanks for contacting us here about this extension.

why new version (5.3.1) is automatically creating/generating new folders???
Check image ScreenShot


Our plugin does not generate automatically any new folders. The issue could come from other plugins.
In order to have a deeper look at your problem, please drop us a ticket (menu Support > Support ticket).
Our developer in charge will take a look at that.

Thanks a lot!
Regards,
Accepted AnswerPending Moderation
Our plugin does not generate automatically any new folders. The issue could come from other plugins.



Thanks for your reply! ;)
But the problem cannot be in other modules at all !!
In precedent version it worked just fine - but just after updating it generated automatically new folders just as in Screen Capture :(
i've deleted and after a while its been regenerated ....

other plugins - i dont have!
References
  1. https://postimg.cc/QKmxNGWT
Accepted AnswerPending Moderation
Hi,

In any case please open a support ticket here https://www.joomunited.com/support/helpdesk
Our developer will help you to sort it out.
The presales forum is not the appropriate place to help you.

Thanks
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