Friday, October 22 2021
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Hello!

I wrote a Ticket in March...
Today i have a new question.
When i write this one in the Support Ticket System, will it get processed?
We would be glad if yes.

It's a specific question about the synchronisation of the folders when WPML is installed and we have an English and German Mediathek.
We start adding the Folder in German. But we want them to synch with Englisch.

Every support is welcome. The main thing is support.

Thank you in advance!

Best regards,
mccom
A
1 month ago
Hi,

Thanks for contacting us here about this extension.

When i write this one in the Support Ticket System, will it get processed?
We would be glad if yes.


Yes, as I see your subscription is still valid, so you can drop us a support ticket if you encounter any issues.

It's a specific question about the synchronisation of the folders when WPML is installed and we have an English and German Mediathek.
We start adding the Folder in German. But we want them to synch with Englisch.


Normally, the folders you create will be displayed in any current language. You should follow the settings here:
https://www.joomunited.com/wordpress-documentation/wp-media-folder/200-wp-media-folder-configuration#toc-10-wpml-settings

If there is something wrong on your site, please drop us a ticket (Menu Support > Support ticket).
Our developer in charge will take a look at that.


Thanks a lot!
Best Regards,
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