I currently have the Media Folder + Cloud Sync and find that I don't really use the cloud sync feature. What would be the best way to "downgrade" my license to just the Media Folder version and not lose the folders I already have set up?
A
3 years ago
·
#17218 Hi,
Thanks for contacting us here about this extension.
Could you please tell me which account is currently available with WP Media Folder + Addon?
By the way, if you encounter any issues with our plugin, please drop us a ticket (Menu Support > Support ticket).
Our developer in charge will take a look at that.
Thanks a lot!
Best Regards,
Thanks for contacting us here about this extension.
I currently have the Media Folder + Cloud Sync and find that I don't really use the cloud sync feature. What would be the best way to "downgrade" my license to just the Media Folder version and not lose the folders I already have set up?
Could you please tell me which account is currently available with WP Media Folder + Addon?
By the way, if you encounter any issues with our plugin, please drop us a ticket (Menu Support > Support ticket).
Our developer in charge will take a look at that.
Thanks a lot!
Best Regards,
The username is ray@storeallthebits.com , and the invoice is #8XRE0BH9SQ79
Thanks
On Thu, Nov 25, 2021 at 9:00 PM JoomUnited <forum@joomunited.com > wrote:
New Reply Added
Assistance replied to the discussion Process for "downgrading" from Media Folder + Cloud sync to just Media Folder
Hello,
This is a notification to let you know that Assistance has replied to the discussion on the site. You may find the snippet of the reply below:
Hi,
Thanks for contacting us here about this extension.
I currently have the Media Folder + Cloud Sync and find that I don't really use the cloud sync feature. What would be the best way to "downgrade" my license to just the Media Folder version and not lose the folders I already have set up?
Could you please tell me which account is currently available with WP Media Folder + Addon?
By the way, if you encounter any issues with our plugin, please drop us a ticket (Menu Support > Support ticket).
Our developer in charge will take a look at that.
Thanks a lot!
Best Regards,
Note that you need to be connected to see the latest reply to your post, thanks!
Read this discussion
Thanks
On Thu, Nov 25, 2021 at 9:00 PM JoomUnited <
New Reply Added
Assistance replied to the discussion Process for "downgrading" from Media Folder + Cloud sync to just Media Folder
Hello,
This is a notification to let you know that Assistance has replied to the discussion on the site. You may find the snippet of the reply below:
Hi,
Thanks for contacting us here about this extension.
I currently have the Media Folder + Cloud Sync and find that I don't really use the cloud sync feature. What would be the best way to "downgrade" my license to just the Media Folder version and not lose the folders I already have set up?
Could you please tell me which account is currently available with WP Media Folder + Addon?
By the way, if you encounter any issues with our plugin, please drop us a ticket (Menu Support > Support ticket).
Our developer in charge will take a look at that.
Thanks a lot!
Best Regards,
Note that you need to be connected to see the latest reply to your post, thanks!
Read this discussion
A
3 years ago
·
#17227 Hi,
Thanks for getting back to me with more information.
As I see, there is no subscription with this account. Please drop us a billing ticket at
https://www.joomunited.com/support/helpdesk/createticket
Our admin will help you in detail.
Thanks a lot!
Best Regards,
Thanks for getting back to me with more information.
The username isray@storeallthebits.com , and the invoice is #8XRE0BH9SQ79
As I see, there is no subscription with this account. Please drop us a billing ticket at
https://www.joomunited.com/support/helpdesk/createticket
Our admin will help you in detail.
Thanks a lot!
Best Regards,
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