1. kezaro
  2. Pres-sale questions about WP Media Folder
  3. Monday, June 15 2020
  4.  Subscribe via email
Good day, I have a client that uses your MediaGallery. They seem to be happy with it, except for one small problem. The plugin is set to create a personal folder for each user that is created and upload a file(they like that). This works fine and they were able to use the plugin to keep all the media on the site separated, allowing a logged in users to only view their own folders.

The problem they are experiencing is that, if an administrator was to go to 'user X's' media folder, and create a new folder inside it. The user 'user X' doesn't not see the new folder created by the administrator.

Additionally while using SFTP they can successful place files/folders on the server and then sync the folders on the server with Wordpress using your plugin, unfortunately it looks like while all the ftp folders and files are syncing, the users are not able to view the synced files inside those folders, only an admin can see the files are there. (probably because of permissions). Any help on this will be greatly appreciated.
Responses (1)
Accepted AnswerPending Moderation
Hi,

Thanks for contacting us here about this extension.

Good day, I have a client that uses your MediaGallery. They seem to be happy with it, except for one small problem. The plugin is set to create a personal folder for each user that is created and upload a file(they like that). This works fine and they were able to use the plugin to keep all the media on the site separated, allowing a logged in users to only view their own folders.

The problem they are experiencing is that, if an administrator was to go to 'user X's' media folder, and create a new folder inside it. The user 'user X' doesn't not see the new folder created by the administrator.


You should disable Display all media in user folder option, he will see his own folders only.

Additionally while using SFTP they can successful place files/folders on the server and then sync the folders on the server with Wordpress using your plugin, unfortunately it looks like while all the ftp folders and files are syncing, the users are not able to view the synced files inside those folders, only an admin can see the files are there. (probably because of permissions). Any help on this will be greatly appreciated.


Users will see the folders inside his own folder if you enable the option above.

Please go here for more information:
https://www.joomunited.com/wordpress-documentation/wp-media-folder/200-wp-media-folder-configuration#toc-3-media-access

Hope it helps!
Kind regards,
  • Page :
  • 1


There are no replies made for this post yet.
Be one of the first to reply to this post!