"No Purchases Yet" problem

Hi,

Thanks for contacting us here about this extension.

I have purchased the product.But in my account, it shows "No Purchases Yet". Could you please tell me a way to solve that?

If you purchased already, but you do not see any subscription on your account,
please, drop us a billing ticket (Menu > Ticket support > Billing - General questions),
our admin will check that.

Thanks a lot!
Cheers,

Hi,
Thank you for your response. I have dropped you the biling ticket before.

Cheers,