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Pre-sale questions about WP Media Folder

Friday, August 21, 2026

1 Replies

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Hi,

I purchased the license for WP Media, the money came out of my account, but where do I see the license information?

Thanks,

Jeff Bishop

Assistance

2 weeks ago

#21031

Hi,

Thanks for contacting us.

I've checked your account, but it currently doesn't show any active plugin licenses.
Since the payment has already gone through on your end, could you please open a billing ticket?
Our admin team will look into this right away and help you get your license information sorted out.

Cheers,

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