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Files Recovery

Pre-sale questions about WP Media Folder

Friday, June 12 2020

1 Replies

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I bought in 2018 a wpfile download plugin for a client...
So, a disaster happens...
And I dont know how to recover these files and structure...
I remebered about my JoomUnited credential access
I could make my login to joomunited account.
I would like to know if I renew my subscription if I can recover something?
I dont know where can I start
I have an old backup of this website.

I need help to make it work again. Paying or something else. I need help;
Thanks

Assistance

3 years ago

#14479

Hi,

Thanks for contacting us here about this extension.

I bought in 2018 a wp file download plugin for a client...
So, a disaster happens...
And I dont know how to recover these files and structure...
I remembered about my JoomUnited credential access
I could make my login to joomunited account.
I would like to know if I renew my subscription if I can recover something?
I dont know where can I start
I have an old backup of this website.

I need help to make it work again. Paying or something else. I need help;

As I see, you have a license currently. Please drop us a ticket (menu Support > Ticket support).
Our developer in charge will take a look at that.

Thanks a lot!
Regards,

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