1. rbeason
  2. Pres-sale questions about WP File Download
  3. Tuesday, May 26 2020
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I'm looking at WP File Download and it looks like it can do what I need it for. However, I did not see any place for user permissions. Let me give you an example of what I need this to do.

Customer buys a course via woocommerce. Once payment is processed, they get added to the course folder in WP File Download, which contains all of their course material, plus a welcome file on how to join a webinar meeting.

This is what happens with all customers who buy the same course.

I then need a way to have each customer have their own PRIVATE folder that my team can add files to that only us and the one customer can see (ie. certificates, etc)

Will WP File Download do this for me?
Responses (3)
Accepted AnswerPending Moderation
Hi,

Thanks for contacting us here about this extension.

Customer buys a course via woocommerce. Once payment is processed, they get added to the course folder in WP File Download, which contains all of their course material, plus a welcome file on how to join a webinar meeting.

This is what happens with all customers who buy the same course.

I then need a way to have each customer have their own PRIVATE folder that my team can add files to that only us and the one customer can see (ie. certificates, etc)


The category is not supported in WooCommerce products, you can sell files in our plugin presently.

In our plugin, you can set permission for users to access the courses (categories).

For more information:
https://www.joomunited.com/wordpress-documentation/wp-file-download/225-wp-file-download-files-and-categories#toc-7-file-access-and-management-limitation

Hope it helps!
Kind regards,
Accepted AnswerPending Moderation
So this "single user restriction" can we use both it and the general everyone who buys something sees it as well? Or is it either or?
Accepted AnswerPending Moderation
Hi,
Thanks for getting back to me with more information.

So this "single user restriction" can we use both it and the general everyone who buys something sees it as well? Or is it either or?


Yes, you can use both but it works with files (not categories). Each WooCommerce product has 2 permission.

For more information you can go here:
https://www.joomunited.com/wordpress-documentation/wp-file-download/519-wp-file-download-addon-woocommerce-integration

Kind regards,
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