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  2. Feature ideas for WP File Download
  3. Monday, September 21 2020
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How do I leave the category tree open like in this example:

https://www.joomunited.com/wordpress-demo/wp-file-download-default-theme/

When I access my page where the files are, mine is only closed, see the attached image.

Thanks.
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Hi,

Thanks for contacting us here about this extension.

How do I leave the category tree open like in this example:

https://www.joomunited.com/wordpress-demo/wp-file-download-default-theme/

When I access my page where the files are, mine is only closed, see the attached image.


It could be your sub-categories is empty and the "Display empty folders" option is disabled.

Please go here for more information:
https://www.joomunited.com/wordpress-documentation/wp-file-download/227-wp-file-download-configuration#toc-frontend-tab

If it still remains the issue, please drop us a ticket (menu Support > Support ticket). Our developer in charge will take a look at that.

Hope it helps!
Regards,
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