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  Wednesday, June 07, 2017
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For some time, the plugin is not working properly.
When I put a file / files (graphic, pdf, other) to the selected directory, the files first goes to the main directory (not to the folder) and then later I have to move it manually to the corrected directory.
It should be like this: files should immediately go to the specified directory.
Can anyone help me ... please.
I manage a large site, every day I copy 100-500 files per server, through the WP Media Folder plugin, and it's a big problem for me.
A
8 years ago
Hi,

Thanks for contacting us here about this extension.
I'm sorry but this forum is only for pre-sale questions, for all technical request please drop us a ticket (menu Support > Ticket support).
Our developer in charge will take a look at that.

Regards,
E
7 years ago
I'm having the exact same problem. I suppose I'll need to open a ticket as well.
Would recommend posting the fix within this thread, so that others experiencing it may fix as well.
E
7 years ago
FYI - Renewing my subscription , and uploading the latest version of the plugin has fixed the problem.
A
7 years ago
​Hi,

I'm glad to see your problem is addressed.
Do not hesitate to re-open a new ticket if you encounter any other issue.

Regards,
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