Wednesday, February 01 2017
  2 Replies
  1.5K Visits
Should I be concerned someone from support is asking me this?

10 of January of 2017, 16:59

Hi, yes I understand the issue now.

In order to have a deeper look at your problem can you provide me a administrator access to your website and FTP credentials too. This credentials will remain strictly private and confidential of course, and will be deleted after the problem is fixed.
Thanks a lot!

This is our support team and this is why the memberships includes some private support ticket :)
No worries!

4 years ago
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