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  Wednesday, December 14 2022
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The Salient Theme uses their own modified version of WPBakery Builder. Is your plugin compatible with this?

Also, if we use add a single file download module, can we use a thumbnail of the file instead of a icon?
A
1 year ago
Hi,

Thanks for contacting us here about this extension.

The Salient Theme uses their own modified version of WPBakery Builder. Is your plugin compatible with this?


WP File Download is integrated with WP Bakery Builder official. We have not tested with Salient Theme.

Also, if we use add a single file download module, can we use a thumbnail of the file instead of a icon?


With single file design block, you can add your custom icon in the file setting only. The thumbnail will work if you use Preview theme presently.

Cheers,
D
1 year ago
Since you have not tested with the Salient theme yet, and I purchase you plugin and it will not function... will you allow a refund?

Our site is already developed using Salient and we will not be changing that. So the compatibility with their WPBakery version is primary.
A
1 year ago
Hi,

Thanks for getting back to me with more information.

Since you have not tested with the Salient theme yet, and I purchase you plugin and it will not function... will you allow a refund?

Our site is already developed using Salient and we will not be changing that. So the compatibility with their WPBakery version is primary.


Yes, our dev will help you if there exists any conflict or issues while using WP File download.

Please take a look at our refund policy also:
https://www.joomunited.com/refund-policy


Thanks a lot!
Cheers,
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