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  Tuesday, January 29 2019
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I bought and paid for via Paypal yesterday but it is still not in my Account details and so I cannot download the ZIP file
A
5 years ago
Hi,

Thanks for contacting us here about this extension.
You should be able to download your product from the "My account" menu: https://www.joomunited.com/my-account
From this page, scroll down and you’ll have access to the downloadable files.

Cheers,
L
5 years ago
Still not in My Account - 24 hourse after purchase....
T
Hi,

We're really sorry for that, I just check and it seems you had a WP File Download membership that has been created but not validated due to a Paypal invalid IPN error. The transaction finally was validated after few hours.

I've manually activated your account, the download should be in your account now.

Let me know! Thanks.
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