1. Hamster
  2. Pres-sale questions about WP File Download
  3. Wednesday, April 25 2018
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Hello,

I was looking for a plugin to provide specific customers access to specific files. I did not fully understand:

- What are user groups? I could not find an option for that in WP. Do I need an additional plugin for that?
- How would the customers login? Is that part of this plugin, or would I need an additional one?

Best regards!
Responses (1)
Accepted Answer Pending Moderation
Hi,

Thanks for contacting us here about this extension.
- What are user groups? I could not find an option for that in WP. Do I need an additional plugin for that?

User groups are Administrator, Editor, Author,... It will be shown when you set the Visibility of a category in Private.
- How would the customers login? Is that part of this plugin, or would I need an additional one?

They will login to your WP site and can see the files.
For more information: https://www.joomunited.com/documentation/wp-file-download-documentation#toc-file-access-visibility

Hope it helps!
Cheers,
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