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  Wednesday, November 08, 2017
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Hi, this is Andrea from Italy.
I'm looking for a plugin to upload and share files (in folder/subfolder or category/subcategory) with many user with different roles.
Each user could access only to files reserved for his role/roles and they could create categories/subcategories and upload files.
Is "WP File download" able to manage these operations?
is there an interface to manage (upload/delete/move/create categories) for frontend site?
In frontend logged user should see only categories/files associated to his role, no all files uploaded... is this possible with your plugin?

Should I test a demo version?

Thank you very much!
Andrea
A
7 years ago
Hi,

Thanks for contacting us here about this extension.
Each user could access only to files reserved for his role/roles and they could create categories/subcategories and upload files.
Is "WP File download" able to manage these operations?

Yes, you can restrict who is able to view/download the files in frontend and give access to who manage categories/files in backend.
is there an interface to manage (upload/delete/move/create categories) for frontend site?

This feature is not implemented yet. Users can upload files to predefined category only in frontend site.
In frontend logged user should see only categories/files associated to his role, no all files uploaded... is this possible with your plugin?

Yes, sure.
For more information: https://www.joomunited.com/documentation/wp-file-download-documentation#toc-2-5-file-access-and-management-limitation

Hope it helps!
Cheers,
A
7 years ago
Thanks for your reply,
is it possible to test a trial/demo version of plugin? Or a site where plugin is running?
Thanks
A
7 years ago
Hi,

Thanks for your response.
I'm sorry we don't have any trial/limited version as our plugin are open source.
But, if you encounter any trouble of compatibility, the developer in charge can fix that for you or we can refund you.

Cheers,
A
7 years ago
OK, thanks.
How many days have we to request a refund?
The plugin will be part of a project we're developing, so we need our customer test and give us correct feedback... in worst case this could make take a month...
Thanks again!
A
7 years ago
Hi andreaWeb,

Thanks for your response.
We dont have time limit for refund. It depends on when will you want to do.

Thanks a lot!
Cheers,
A
7 years ago
Hi,
I've bought plugin and tested it but it doesn't meet our project's requirements... I'm sorry.
How could I proceed to require refund?
Thank you!
Andrea
A
7 years ago
Hi andreaWeb,

Thanks for your response.
Please, drop us a billing ticket (Menu > Ticket support > Billing - General questions), our admin will check that.

Cheers,
N
7 years ago
I have an additional question about it. Can users see there uploaded file after they logged out and in again. For e.g. a user upload a file is the category uploads and logged out. After he logged in a second time will he be able to see his uploaded file? Without an admin has seen it yet. Who can see this file? All or only the Admin and he?

Thank you.
A
7 years ago
Hi nbc,

Thanks for contacting us here about this extension.
Can users see there uploaded file after they logged out and in again.

Users can see the files uploaded to the predefined category if they have permission.

Hope it helps!
Cheers,
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