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Issue with Dropbox cloud - no sync

Pre-sale questions about WP File Download

Tuesday, December 22 2020

1 Replies

1.6K Visits

Hello,
I've installed the plugin and its cloud addon, configure my Dropbox cloud ( manually by inserting the app key + secret key, and allow the authorisation)
but when i try to add dropbox in my tree , it's empty ( my folder in dropbox contains files), it means there is no synchronization.
I'm wondering if someone had faced the same issue and can help me.

Regards !!!

Assistance

3 years ago

#15668

Hi,

Thanks for contacting us here about this extension.

I've installed the plugin and its cloud addon, configure my Dropbox cloud ( manually by inserting the app key + secret key, and allow the authorisation)
but when i try to add dropbox in my tree , it's empty ( my folder in dropbox contains files), it means there is no synchronization.
I'm wondering if someone had faced the same issue and can help me.

It could be something wrong with your site, please drop us a ticket (menu Support > Support ticket).
Our developer in charge will take a look at that.

Thanks a lot!
Kind Regards,

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