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IE 11 issue...

Pre-sale questions about WP File Download

Wednesday, January 15 2020

3 Replies

1.1K Visits

The latest update to WP File Download's search option is broken when using the (old) IE 11 browser. Everything else works except the search option. When a search is attempted the screen blinks and nothing happens (the search results don't seem to load).

However, if you copy and past a search URL (for example, https://policies.wrha.testweb.prv/?page_id=31&q=smoking) in to new IE 11 window, the search will work and show results.

Anyone else having a similar issue?

Assistance

4 years ago

#13396

Hi,

Thanks for contacting us here about this extension.

The latest update to WP File Download's search option is broken when using the (old) IE 11 browser. Everything else works except the search option. When a search is attempted the screen blinks and nothing happens (the search results don't seem to load).

However, if you copy and past a search URL (for example, https://policies.wrha.testweb.prv/?page_id=31&q=smoking) in to new IE 11 window, the search will work and show results.

Anyone else having a similar issue?

Yes, this issue will be checked and fixed in the near future.

Thanks a lot!
Cheers,

eH@dmin

4 years ago

#13444

Is their a way to revert back to version 4.6.11 until the issue is resolved?

Assistance

4 years ago

#13445

Hi,

Thanks for your response.

Is their a way to revert back to version 4.6.11 until the issue is resolved?

Please drop us a ticket (menu Support > Ticket support). Our developer in charge could help you in details.

Cheers,

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