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A few issues

Pre-sale questions about WP File Download

Thursday, April 18 2019

4 Replies

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Customer here, could you please answer theses few quetions :
1/ : [wpfd_search catid="10" cat_filter="1" tag_filter="1" display_tag="searchbox" create_filter="1" update_filter="1" file_per_page="5"]
Can I use multiple categories filter, like cat_filter="1,2,3" ?

2/ When I move or copy a file to another folder, the description from the copied (or moved) file disappear . Bug ?

3/ How can I set a file date when using the cloud addon (dropbox)

Thanks

Assistance

5 years ago

#11642

Hi,

Thanks for contacting us here about this extension.

1/ : [wpfd_search catid="10" cat_filter="1" tag_filter="1" display_tag="searchbox" create_filter="1" update_filter="1" file_per_page="5"]
Can I use multiple categories filter, like cat_filter="1,2,3" ?

Our plugin supports to search in one category at the moment.

2/ When I move or copy a file to another folder, the description from the copied (or moved) file disappear . Bug ?

This bug was fixed, please update to the latest version.

3/ How can I set a file date when using the cloud addon (dropbox)

Sorry, that's impossible with our plugin.

Hope it helps!
Cheers,

SupportAdocom

5 years ago

#11651

Thankls for your answer.
Concerning search, how can I make sure users (with a specific role) will not see files that can only be seen or accessed by people with another specific role? Does search obey to the folders PUBLIC/PRIVATE rules ?
Thanks

SupportAdocom

5 years ago

#11652

And I am using the latest release of your plugin 4.5.3 and it does not keep files description when files are moved or copied. I am migrating my files to dropbox and it's a real pain, I have to ctrlc ctrlv my descriptions, one file at a time

Assistance

5 years ago

#11660

Hi,

Thanks for getting back to me with more information.

Concerning search, how can I make sure users (with a specific role) will not see files that can only be seen or accessed by people with another specific role? Does search obey to the folders PUBLIC/PRIVATE rules ?

Yes, users can search if they have permission to access the category only.

And I am using the latest release of your plugin 4.5.3 and it does not keep files description when files are moved or copied. I am migrating my files to dropbox and it's a real pain, I have to ctrlc ctrlv my descriptions, one file at a time

That was not fixed with files from Cloud server, please drop us a ticket (menu Support > Ticket support).
Our developer in charge will take a look at that.

Thanks a lot!
Cheers,

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