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What meens support for 1 year

Thursday, June 21 2012

3 Replies

2.2K Visits

Hello dear Joomunited-team.

I wonder what the different support levels are meaning if I buy glossary.

Is support including productupdates or ist productupdate free?

Thx for your answer :-)

tristan@joomunited

11 years ago

#278

Hi Klaus,

There is 3 level of update and support duration:

The first one with all updates for 6 month

The second one with with all updates for 6 month + private ticket support for 6 month too

The third one with all updates for 1 year + private ticket support for 1 year too

There's no other limitations.

Regards,

[email protected]

11 years ago

#279

Thx for your answer :-)

What about productupdates after 6 month or one year? Have I to buy the product new?

Regards back

tristan@joomunited

11 years ago

#280

Hey,

Yes you have to renew your membership after your subscription expire, you'll receive an Email to renew in time.

Regards,

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