While attempting to renew our subscription for 12 months (invoice 8XRE0BA130FU - receipt #1868-5670), a second purchase for 6 months was also made (invoice 8XRE0BA130FZ - receipt #1986-3565).
Our finance office only approved us for the 12 month renewal, and the other purchase puts our account out for an 18 month renewal.
Is there a way to cancel the 6 month transaction, and have that purchase amount put back on the credit card it was charged to? If not, I can follow up with our finance office to accept the additional 6 months.
Thank you for your attention to this matter.