Sunday, April 18 2021
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Hello,

Yesterday, I have bought your LinkyMap component, however, I have a problem with it. Namely, where the map should be seen, it shows errors of the type "Invalid row index NaN. Should be in the range [0-0]." You can see how this looks like at, for example, https://www.veletrznica.co.rs/index.php/informacije/i/cene/1-ananas.html

While trying to search for the error, I have also noticed that this error appears on some other websites that are using your component.

Please advise me on what to do to fix this issue.
2 weeks ago
Hi,

Thanks for contacting us here about this extension.

Yesterday, I have bought your LinkyMap component, however, I have a problem with it. Namely, where the map should be seen, it shows errors of the type "Invalid row index NaN. Should be in the range [0-0]." You can see how this looks like at, for example, https://www.veletrznica.co.rs/index.php/informacije/i/cene/1-ananas.html

While trying to search for the error, I have also noticed that this error appears on some other websites that are using your component.


I'm sorry but this forum is only for pre-sale questions, for all technical request please drop us a ticket (Menu Support > Support ticket).
Our developer in charge will take a look at that.


Thanks a lot!
Regards,
one week ago
I have the same issue. I worte to the support yesterday, but no solution since than... :(
:(
one week ago
Hi belex24,

Thanks for contacting us here about this extension.

I have the same issue. I worte to the support yesterday, but no solution since than... :(


Sorry, we are waiting for your response to check your issue but there's been no new replies from you until now.
Do you have any issues with email notifications or you miss the email alert from our system?
Let us know if you have any issues, we are always here to help you.


Cheers,
one week ago
I've the same issue, but out of support.
How can I fix this?
one week ago
@Assistance, oh interesting. I wrote three mail with all data but did not receive any anwer till now. I am receiving and sending mails constantly so I don't know why you did not receive my mails. I will resend them. Could you provide any other address just in case that you wan't receive my mails again?
Regards.
PS: @holierhoek01 thank you for your PM to me. Sorry, I can't help you
6 days ago
@ belex24
we live in world where we need to accept the fate of google.google have its conflict with mootools we are using of joomla.cant complaint with anyone.
for anyone who don't have subscription
I modified 2 files

/components/com_linkymap/helpers/linkymap.php

/administrator/components/com_linkymap/assets/js/linkymap.php

google.charts.load('current', {
'packages': ['geochart'],
});

i change the version to

google.charts.load(48, {
'packages': ['geochart'],
});

There is issue with google and mootools.
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