Wednesday, August 17 2016
  2 Replies
  1.4K Visits
Hi team,

Why do I see this annoying message each time I load an image into Droppics?

"Wrong size
Maximum width : 849px, Maximum height : 452px"

The image does not appear in the gallery - when I click to another gallery and return back the image is magically there! Please explain this.

Your options setting page is very hard to understand

Pictures width (px)
Pictures height (px)
Full pictures width (px)
Full pictures height (px)

Please explain what these setting mean.

Do you have a support section that relates to questions like this AFTER purchasing your product. Why only "Pre-sale" questions???

All the best and thanks in advance,

more than a month ago

Yes, you can drop us a ticket for all technical request (menu Support > Ticket support).
The developer in charge will take a look at that.

more than a month ago
Thank you. I'll do that.

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