1. henk
  2. Pres-sale questions about Droppics
  3. Monday, June 29 2020
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Ik heb sinds kort joomla verie 3.9.18 en nu werkt droppics niet meer. Heeft dit met de versie van joomla te maken.
Responses (5)
Accepted AnswerPending Moderation
Hi,

Thanks for contacting us here about this extension.

Ik heb sinds kort joomla verie 3.9.18 en nu werkt droppics niet meer. Heeft dit met de versie van joomla te maken.


Sorry, which Droppics version are you using? Our Droppics works well on the latest Joomla version currently.

P.S: Please write in English in the next replies!

Kind regards,
Accepted AnswerPending Moderation
Hi,
Sorrry for my bad English.
The droppics version that I use is 2.0.7.
My ask is, if i buy the latest version , how long can I use this version. Must I buy every year an new one?
If I buy de latest version, must I than delete de old version?

Thanks for you help
Accepted AnswerPending Moderation
Hi,

Thanks for getting back to me with more information.

The droppics version that I use is 2.0.7.


Oh, it's been several years ago. That's the reason.

My ask is, if i buy the latest version , how long can I use this version. Must I buy every year an new one?


Normally, users still use our extension after expiring, but it depends on the Joomla version also.
Our extensions must update to fit the lastest Joomla version.

If I buy de latest version, must I than delete de old version?


In the extension update, you should login your account and thenupdate.

Hope it helps!
Kind regards,
Accepted AnswerPending Moderation
I have buy de version of Droppics but it downt working also not. I buy 59 &
Please can you tel me wat I do wrong
Attachments (3)
Accepted AnswerPending Moderation
Hi,

You should have access to the support ticket with your subscription here https://www.joomunited.com/support/ticket-support
Please open a support ticket, a member of our team will check the problem with you.

Best regards,
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