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  1. magda2014
  2. Pres-sale questions about Dropfiles
  3. Wednesday, September 09 2020
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Dear Joomunited:

I have a site with helpdeskpro of joomdonation.com but I need to upload dropfiles in the content ticket of helpdeskpro.
Do you have an extension helpdesk, or If I buy the extension can it be configure so I can preview it on helpdesk

https://solicitudrrhhcorsaber.cl/rrhh/
user : admin
pass :
https://solicitudrrhhcorsaber.cl/cpanel/ftp
Usuario: solicitu
Contraseña:

Many thanks for Issue !
Magdalena =)
Attachments (2)
References
  1. https://solicitudrrhhcorsaber.cl/rrhh/
Responses (1)
Accepted AnswerPending Moderation
Hi,

Thanks for contacting us here about this extension.

I have a site with helpdeskpro of joomdonation.com but I need to upload dropfiles in the content ticket of helpdeskpro.
Do you have an extension helpdesk, or If I buy the extension can it be configure so I can preview it on helpdesk


As I checked, it's not possible to view files of Dropfiles in helpdesk.
It could be the editor does not support to call content plugins.
It works with Dropfiles modules and custom module in this case.

BTW, this is public area, please do not share your credentials here next time.
You can drop us a ticket at (Menu Support > Support ticket) where you can share your credentials.
Finally, for the security purpose, please change your password as soon as possible.


Hope it helps!
Kind regards,
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