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  1. Mirkodg
  2. Pres-sale questions about Dropfiles
  3. Sunday, August 23 2020
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Hi, it's normal that in your demo page about Dropfiles, I see PDF (and DOCX too, and others) preview like text files (as in attached image)?
Thanks
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Responses (3)
Accepted AnswerPending Moderation
Hi,

Thanks for contacting us here about this extension.

it's normal that in your demo page about Dropfiles, I see PDF (and DOCX too, and others) preview like text files (as in attached image)?


Yes, we got the issue, the preview feature in our plugin is based on Google viewer. Sometimes the Google preview tool is full of request and produce this kind of error, it's rare but it happens.
We are have developed our own previewer and we're currently implementing it on our file managers.

The preview is back to normal as we speak by the way :)

Thanks a lot!
Cheers,
Accepted AnswerPending Moderation
Hi, I'm very interested in Dropfiles; but with "The preview is displaying well currently by the way" what do yuo mean? Perhaps the version I will download will not have the problem? Because in the demo the problem still remains (text file preview for docx, xlsx and pdf). I'm confident that the problem in my web site will be resolved; could you reassure me?
Thanks
Accepted AnswerPending Moderation
Hi,

Thanks for getting back to me with more information.

I'm very interested in Dropfiles; but with "The preview is displaying well currently by the way" what do yuo mean? Perhaps the version I will download will not have the problem? Because in the demo the problem still remains (text file preview for docx, xlsx and pdf). I'm confident that the problem in my web site will be resolved; could you reassure me?


That means it works well on our live test site currently. On the demo site, it rarely happens, not all the time.
The issue comes on our demo site because of some secured reasons.

Thanks a lot!
Cheers,
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