Saturday, January 19 2019
  2 Replies
  3K Visits

I've done a relaunch of the website of a colleague and now I'm facing a problem. I don't know why this happens and unfortunately I can't reproduce it.

I've set-up the website in a subfolder with Dropfiles and there it's working fine without any problems.
When I'm connecting Dropfiles with Dropbox/Google Drive on the live-site, I'll get a 404 after hitting the Download button on the frontpage.
The settings are the same like on the test-environment.

When I deactivate the SEO urls and url rewrite, the download will work without any problems.

The same error occurs when I'm uploading a file directly with Dropfiles in the backend.

System configuration:
- Joomla 3.9.2
- Dropfiles 5.0.8

Unfortunately the subscription ended weeks ago and he won't renew it because it's working besides this little error.

Hopefully someone can help!

Best regards
2 years ago

Thanks for contacting us here about this extension.

I'm sorry, it is not easy to fix your issues without admin access.
You should drop us a ticket support, our dev can take a look at that and fix for you easier.

Thanks a lot!
2 years ago
I found that Docx files gave a 404 error if try to download only if you have older version of htaccess file - see the FAQs for dropfiles
Pdf files were fine.

Remove the line below from your htaccess file :

RewriteCond %{REQUEST_URI} /component/|(/[^.]*|\.(php|html?|feed|pdf|vcf|raw))$ [NC]
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