1. FrogDesk
  2. Pre-sale questions about WP Speed of Light
  3. Saturday, 08 June 2019
  4.  Subscribe via email
This isn't exactly a pre-sales question as I already got Speed of Light, but I didn't want to open another ticket as this isn't that urgent.

I'm having some super sticky caching issue that makes it a bit hard to develop. At least some of the caching sticks around even after I clear cache, and more than that, even after the plugin is disabled.

I had some images in my theme which I updated and changed the live version to a new version. But the new version would not load, even when I completely cleared browser cache (even viewed on different device) and clicked clear cache on WP toolbar, and then I disabled the plugin and still the images were cached.

At that point I actually thought it was my host because if a plugin is disabled, how can it still be doing something? But my host said nothing like that is possible so I took another look. Sure enough, as soon as I deleted WP Speed of light plugin, the image instantly updated on the next hard refresh.

Only by deleting the plugin entirely was I able to cause my theme's images to update.

I can always just delete the plugin and reinstall it, but I'd love to resolve it at some point to where I can rely on the plugin's "clear cache" button. Does anyone know what's up with this behavior? Did I set something up wrong?

Thanks in advance
Responses (1)
Accepted Answer Pending Moderation
Hi,

Thanks for contacting us here about this extension.
We need to check your issue with the super admin access your backend site. Here is pre-sales forum and public area.
Please drop us a ticket (menu Support > Ticket support). Our developer in charge will take a look at that.

Cheers,
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.