New

new invoice???? outdate subscription????

Pre-sale questions about Social Backlinks

Friday, May 20 2016

2 Replies

2.1K Visits

I bought a "latest post" on november 8, 2015, worth $24, saying "One time billing, no recurring payment", but now I'm told that my subscription is outdated at may 8, 2016, and you now ask me to pay an additional §24 (with no recurring payments), this does not add up in my book.

The number om my invoice fra november 8, 2015 were 8XRE0BA71T70

kind regards
Niels

tristan@joomunited

7 years ago

#4262

Hi,

You can still use the extension after expiration, without renewing your membership. And you can renew when you want with a 20% OFF to get updates.

Cheers,

algon

7 years ago

#4264

I'm even more bewildered, what does this means??

I had downloaded the extension (at november 8, 2015), now it says, that I should upgrade, and You want me to pay again, or?

If this is the case, then you effectively charge $24 for each upgrade, or?

it's false marketing, as it says that "One time billing, no recurring payment", but you really charge a half year fee for the product.

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