1. kennibc
  2. Feature ideas for WP File Download
  3. Tuesday, 20 August 2019
  4.  Subscribe via email
We love the WP-File Download plugin but we have some concerns that users are reporting. The main issue is we use Google drive quite a bit and they are annoyed that everytime they want to view a Google Doc they have to download a Word Doc. This defeats the purpose and benefits of using Google Docs.

Yes, I know they can do a preview but that really doesn't solve the issue and we've seen where it doesn't always generate a preview or the user has to refresh the page and do the preview again. The preview feature isn't ideal for ADA compliance. It just isn't how we'd want users to access our files. It's not ideal in any way.

We'd really like to see Google Drive integration where it opens up and displays the Google Doc in a new window instead of downloading a file. We can't stress enough how valuable that would be to us as a customer.
Responses (2)
Accepted Answer Pending Moderation
Hi,

Thanks for adding your feature request here.
we've seen where it doesn't always generate a preview or the user has to refresh the page and do the preview again.

The Preview button you should not refresh to get always stays there. Could you show me how it disappeared?
If your site has any issues with Preview button, please drop us a ticket (menu Support > Ticket support).
Our developer in charge will take a look at that.

We'd really like to see Google Drive integration where it opens up and displays the Google Doc in a new window instead of downloading a file.

Yes, you can preview Google doc in new tab or in lightbox without downloading. The content is previewed only presently.
It can not be edited directly as on the Google Drive.


Thanks a lot!
Cheers,
Accepted Answer Pending Moderation
The Preview button you should not refresh to get always stays there. Could you show me how it disappeared?
If your site has any issues with Preview button, please drop us a ticket (menu Support > Ticket support).
Our developer in charge will take a look at that.


The preview button is always present but the content once it is clicked sometimes doesn't appear. This might be an issue with Google drive and unrelated to your plugin. However, we don't trust the preview and it isn't a pretty solution for wanting to view a Google Doc.

Yes, you can preview Google doc in new tab or in lightbox without downloading. The content is previewed only presently.
It can not be edited directly as on the Google Drive.

We need a way for a visitor to click a button and it open a new page and display the actual google doc (Preferably the download button). Not a preview. Not a pdf. Not a lightbox. The actual link to the Google doc like this: https://docs.google.com/document/d/1QbtVEmjcpXkPFEPpNNiApx19PaKx05QVp31gmhv_vDo/edit?usp=sharing and it opens in a new tab as a read only document. From there the user can decide to download or do something else with the document based on sharing permissions.

Does that make sense? If the file is a Google Doc/sheet/slide we'd want the Download button to say "View Document" and when clicked it opens a new tab/window and displays the actual google doc page. So instead of downloading
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