Wednesday, January 13 2021
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hi.
is it possible remove first vote in the rating that admin add that? because first score by admin effected on total score. is it possible to disable that or effect of that on the total score?
more describe: my mean is first admin vote in the backend when he create an item rating that you describe in the :
https://www.joomunited.com/joomla-demo//item-rating/item-rating-presentation in the Vote on Admin, Vote on Frontend.
than you.
A
10 months ago
Hi,

Thanks for contacting us here about this extension.

is it possible remove first vote in the rating that admin add that? because first score by admin effected on total score. is it possible to disable that or effect of that on the total score?
more describe: my mean is first admin vote in the backend when he create an item rating that you describe in the :
https://www.joomunited.com/joomla-demo//item-rating/item-rating-presentation in the Vote on Admin, Vote on Frontend.


You can set the default value to "0", so it will not effect to rating result.


Hope it helps!
Kind regards,
S
10 months ago
Thank you for your reply but if I set it to 0 as a admin and user come and set his rate to 100 on front end, total score calculate as 50. my mean the total score is middle of all score. Is it not?
A
10 months ago
Hi,

Thanks for getting back here.

Thank you for your reply but if I set it to 0 as a admin and user come and set his rate to 100 on front end, total score calculate as 50. my mean the total score is middle of all score. Is it not


I think that would be no. That is the default number of votes. Do you encounter this issue on your site?
If yes, please drop us a ticket (menu Support > Support ticket). Our developer in charge will take a look at that.


Kind regards,
S
10 months ago
thank you for your reply.
you can see this screen cast to see two bug.please see this video:
https://www.screencast.com/users/samansamani2/folders/Default/media/66357f6e-dd6a-4fdf-a16f-977cddc5eb85
A
10 months ago
@ saman2

sorry for misunderstanding.when we added rating then rich snippet is added.so we need default rating at that time mandatory.
if we put zero in it then your rating will appear as zero out of 5.
we need mandatory default rating then only extension will work properly.
please create a support ticket so i can customize but its not recommended to do that.
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