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Why am I getting 404 errors when trying to preview or download files?

If you're encountering 404 error pages when viewing or downloading files through WP File Download, try these solutions:

  • Check your WordPress URLs: Make sure both "WordPress Address (URL)" and "Site Address (URL)" use https in Settings > General.

 

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  • Enable SEO-friendly URLs: Go to Main Settings > Frontend and enable the "Remove download file link extension" option under SEO URL settings.

 

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Still not working? If the issue persists, please provide admin access so we can investigate the problem further.

Contact our support team if you need additional assistance.