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  2. Pres-sale questions about WP File Download
  3. Friday, February 09 2018
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Hi, I was wondering if it's possible to view download statistics by WordPress user. Basically, we need to track which users are downloading which files, not just how many times a file is downloaded. Is that possible yet with WP File Download? Thanks.

Also, if it possible to upgrade from the regular plugin subscription to the plugin + addon if we decide we need the addon options in the future? Thanks again.
Responses (3)
Accepted AnswerPending Moderation
Hi,

Thanks for contacting us here about this extension.
I was wondering if it's possible to view download statistics by WordPress user. Basically, we need to track which users are downloading which files, not just how many times a file is downloaded. Is that possible yet with WP File Download?

This feature is not implemented yet. We’ll keep that in mind for a future release!
if it possible to upgrade from the regular plugin subscription to the plugin + addon if we decide we need the addon options in the future?

Yes, sure, any time you want to upgrade, please, drop us a billing ticket (Menu > Ticket support > Billing - General questions), we will switch for you.

Cheers,
Accepted AnswerPending Moderation
Okay, thanks. So there's not even a log kept of which user (or IP address) is associated with each download? This seems like pretty basic info. I think WP File Download looks like to be the best download manager in terms of UI and user experience, but I'm afraid we'll have to go with another solution that is able to capture basic user activity.
Accepted AnswerPending Moderation
Hi,

The file download per WordPress user account statistic has been implemented since the 4.6.0 version.

Cheers,
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