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  1. anyone
  2. Pres-sale questions about Sponsorship Reward
  3. Sunday, December 08 2013
  4.  Subscribe via email
Hello, I bought the component "sponsorship rewards" and installed it, but it just goes to a blank page when I click...I tried to send a support ticket but it said I need to subscribe...but I already have for $15 (today) and I am logged in. There is no option to upgrade without paying the full $25 again..since I found your product didnt work and I need your support...

There is no support forum, no FAQ and no other way to ask for help.. I am sorry if this is the wrong place :(

I am using Joomla 2.5.4 (Stable)

Anyone x
Responses (3)
Accepted AnswerPending Moderation
Hi Anyone,

Yes it's normal, the support is not included in the $15 subscription.
But you need at least Joomla 2.5.6 to make it works and as an advice update to 2.5.16 for your security.

Regards,
Accepted AnswerPending Moderation
Thankyou, the problem is fixed with the update :)

If you had an option to pay 10 balance to get the support, I would have paid this..maybe you could consider in future and at least make some money from us dummies xxx Have a nice Day
Accepted AnswerPending Moderation
Hi,

No problem. We will add this possibility soon!
Have a nice day.

Regards,
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