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  1. armagh
  2. Pres-sale questions about Dropfiles
  3. Monday, May 18 2020
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Hi Viewing PDF in Your Demo at https://www.joomunited.com/joomla-demo/dropfiles/default-theme-demo doesn't work in the pop up window. It just shows html code - See enclosed file

Does Viewing PDF not work? Can you show me an example of it working properly?

Thank you.
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Here is the screen shot hopefully Screen Shot 2020-05-18 at 10.33.04.png
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Hi,

Thanks for contacting us here about this extension.

Viewing PDF in Your Demo at https://www.joomunited.com/joomla-demo/dropfiles/default-theme-demo doesn't work in the pop up window. It just shows html code - See enclosed file

Does Viewing PDF not work? Can you show me an example of it working properly?


Yes, the issue is fixed already, please kindly recheck!

Thanks a lot!
Cheers,
Accepted AnswerPending Moderation
Hi,
Sorry it is still not working. It still only puts up the code screen above when you click on either of the pdf buttons in attached screenshot

Screen Shot 2020-05-19 at 15.38.17.png
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Same here... I've tried your PDF preview, DOCX preview in different browsers (Chrome, Fierfox, Edge) and the only preview that works without sowing a bunch of HTML code is the JPG preview.

Is it a bug on your side or is it just not possible with your extention?
Accepted AnswerPending Moderation
Hi DenisL.,

Thanks for contacting us here about this extension.

I've tried your PDF preview, DOCX preview in different browsers (Chrome, Firefox, Edge) and the only preview that works without sowing a bunch of HTML code is the JPG preview.

Is it a bug on your side or is it just not possible with your extension?


Yes, we got the issue, the preview feature in our plugin is based on Google viewer.
Sometimes it works well but sometimes it causes the issue you encountered.
We are searching the solution to replace in the future.

As I see, you have a subscription already, I think it should work well on your site.
Let me know if you faced any problems relating to this.

Hope it helps!
Kind regards,
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