The titles of the search result a cropped after 10 characters. Where can I find setting for it? Thanks in advanced

Hi,

Thanks for contacting us here about this extension.

The titles of the search result a cropped after 10 characters.
Where can I find setting for it?

As I see, your issues have already fixed.
Do not hesitate to drop us a new ticket if you encounter any other issue.

Thanks a lot!
Cheers,

Hi

We have just purchased your plugin and we have this problem with your 'WP File download search' form

The titles of the search result a cropped after 10 characters. Where can I find setting for it? Thanks in advanced

Also, it's not clear how you set up new users/roles

Hi ianmelia,

Thanks for contacting us here about this extension.

The titles of the search result a cropped after 10 characters. Where can I find setting for it?

At Configuration > Theme > Default tab, you can set the value of Crop titles to 0.

it's not clear how you set up new users/roles

You should install 3rd party plugin is found easily on search.

Hope it helps!
Cheers,

Hi

Thank you for your response.

Thank you for your answer regarding cropped titles, this worked.

Regarding, our other question regarding 'it's not clear how you set up new users/roles', can you recommend which 3rd party plugin you have used successfully.

Regards Ian

Hi

As i see it , you direct them to a form i.e. 'WP File download search' , the user initially logs in and then does a search and their files are retrieved. If they don't login then all they see are public files.

Do you have an example form i.e. 'WP File download search' which has a login option, which would then display their files only (and public files)

I now have this working i.e. 2 users with different roles, different categories, if i use the wp login page. However, it goes to the profile page which I don't want it to as i only want them to see the files in the 'WP File download search' page. Do you have a login example form so they only see their categories / files

Also, is it possible to show the filename extension i.e. ReadMe.txt , abc.zip , xyz.pdf

Hi, I sorted it going to the profile page by unticking the 'read' in in 'User Role Editor' plugin. ignore the extension question as i was reminded that you have an icon against each file

Do you have an example form i.e. 'WP File download search' which has a login option, which would then display their files only (and public files)

Hi,

Thanks for getting back to me with more information.

However, it goes to the profile page which I don't want it to as i only want them to see the files in the 'WP File download search' page. Do you have a login example form so they only see their categories / files

Do you have an example form i.e. 'WP File download search' which has a login option, which would then display their files only (and public files)

You can take a look at our search demo here: https://www.joomunited.com/wordpress-demo/wp-file-download-search-engine/
Sorry, we don't have login feature to see the categories. User can search with public files only.

is it possible to show the filename extension i.e. ReadMe.txt , abc.zip , xyz.pdf

Normally, you can see at the icon of each files. For more details: https://www.joomunited.com/wordpress-demo/wp-file-download-default-theme/

I sorted it going to the profile page by unticking the 'read' in in 'User Role Editor' plugin. ignore the extension question as i was reminded that you have an icon against each file

If users do not have permission, they can not see the categories/files on frontend. Please drop us a ticket (menu Support > Ticket support).
Our developer in charge will take a look at that.

Hope it helps!
Regards,