1. AnjaB
  2. ADVANCED GUTENBERG
  3. Wednesday, 05 December 2018
  4.  Subscribe via email
When I try to change the avatar of the testimonial block, it only works occasionally. I can select a new image, but instead of applying the changes, most of the time I still see an empty picture on the page.

I have been trying to select my preferred image for a while now and it just doesn't work. I'm using the latest PHP version with the most recent version of a premium Wordpress theme (Themify Music), so I am wondering if anyone else has experienced problems with this block yet? Are there certain requirement for the image I have to take into account.

Thanks.
Responses (1)
Accepted Answer Pending Moderation
Hi,

Thanks for contacting us here about this extension.
When I try to change the avatar of the testimonial block, it only works occasionally. I can select a new image, but instead of applying the changes, most of the time I still see an empty picture on the page.

I have been trying to select my preferred image for a while now and it just doesn't work. I'm using the latest PHP version with the most recent version of a premium Wordpress theme (Themify Music), so I am wondering if anyone else has experienced problems with this block yet? Are there certain requirement for the image I have to take into account.

We set avatar through background-image, there could be something over-layer on your background-image.
If you don't know how to check, please drop us a ticket (menu Support > Ticket support). Our developer in charge will take a look at that.

Regards,
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